Storia omnica
Innovazioni pionieristiche nel self-service dal 2012
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Full-Cycle Factory
Unmatched Excellence Against Competitors
Explore how OMNIC sets the standard for quality and innovation. Discover why our smart lockers lead the market in technology, design, and long-term value, clearly distinguishing us from the competition at every level.
Learn about our superior features, including our advanced software ecosystem, expertly managed manufacturing facilities, and a strategic focus on sustainability and customer satisfaction.
Chinese Manufacturers
European Distributors
6th Generation Software Ecosystem
European Full-Cycle Production Facility
Team of Leading Experts in Business
Experience in Managing an Open Parcel Locker Network
Products with 10 Years Depreciation Period
Software
The Smartest Part of our Products
We rigorously validate our solutions in real-life scenarios, ensuring unwavering performance and reliability even under the most demanding conditions.
01
User centric approach
A user-centric philosophy in software design and development drives us. Our approach places the user experience at the forefront. All existing roles are covered: customers, couriers, operators, support and maintenance managers, and business owners.
02
High load systems
We rigorously validate our solutions in real-life scenarios, ensuring unwavering performance and reliability even under the most demanding conditions.
03
Tested in real life
OMNIC has experience working with a fleet of more than 25,000 devices. Our software solutions withstand real-world testing with millions of actual users. We've refined and optimized our solutions, ensuring seamless performance and trustworthiness.
04
Advanced Technologies
Our in-house R&D develops robust solutions for different sectors. We constantly upgrade our software solutions, using progressive technologies, AI and computer vision in particular, to make them more advanced and secure.
6th Generation Software Ecosystem
With over a decade of dedicated expertise, we developed, refined, and perfected an intelligent and intuitive software ecosystem, uniting eCommerce, logistics, and parcel locker networks in a perfect synergy.
What is 6th generation?
Manufacturing Facilities
Expanding Global Production with Sustainability at the Core
OMNIC has 24,000 m2 of production facilities that are continuously expanding. The annual volume of lockers produced exceeds 15,000 modules and is expected to reach 30,000 by the end of 2024.
OMNIC Factory is located in Italy near Milan and serves OMNIC’s clients across the E.U. The factory focuses exclusively on producing self-service solutions, allowing the company to offer cutting-edge equipment at the best product-ownership and quality-cost ratio.
OMNIC also has production facilities in Turkey and Georgia, benefiting our clients in MENA and Asia. The manufacturing is 100% solar-powered as a part of OMNIC’s global Sustainability plan, which includes Zero-carbon footprint operations.
Production capacity of modules annually
Electricity from renewable energy sources
Total area of production facilities
OMNIC Solutions Lineup
20+ Self-Service Solutions for Logistics, Retail, HoReCa and More
Our in-house team crafts the entire hardware, software, and infrastructure for all products with engineering philosophy in mind. OMNIC specialists create solutions that take the market of self-service to the new level.
Smart, Efficient, and Cost-effective
Lowest Cost of Ownership
Quality and Precision
Flawless clearances, in-house production, and rigorous quality control at every step
As a pioneering R&D company, we take pride in achieving the highest standard of assembly quality, ensuring our products boast an impeccable precision in assembling process and a remarkable 10-year depreciation period.
The Product Design Honed Over The Years
OMNIC Smart Lockers, upgraded, modified and tested in real life for over 10 years
Omnic has been running its own R&D laboratory since 2014, where our engineers and product designers iterate our innovative solutions. In such a way, every next iteration builds upon experience we have gained. Our teams use this knowledge to raise the bar of product quality and excellence higher than it was before.
OMNIC Care Program
OMNIC cares
01
Instant Installation
Our expert team guarantees swift and efficient installations, ensuring your network is operational without delay. Our self-service solutions are plug-and-play, ready online straight from the factory.
02
Up to 10 Years Warranty
We promise durability. Our metal components are covered for 7 years, extendable to 10. We back our tech. Get 1-year standard and the option to extend.
03
Monitoring Room
Monitoring Room delivers continuous 24/7 surveillance and proactive analysis, ensuring your parcel locker network operates securely and efficiently all year round.
04
Customer Support
Elevate your customer support with our AI-driven solutions, from 1st to 4th line assistance. From basic inquiries to complex issues, our AI-enhanced support offers rapid resolutions anytime, anywhere.
05
Worldwide Service
Our dedicated support team is available around the clock, worldwide, every day of the year. No matter where your operations are based, or what time of day it is, our team is always ready to support you, ensuring that help is always just a call or click away.
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FAQ
What sets OMNIC apart in the parcel locker industry?
OMNIC is distinguished by its commitment to excellence, providing unmatched features such as the 6th Generation Software Ecosystem, comprehensive warranty periods, and a robust Monitoring Room that ensures continuous operation and security.
How does OMNIC ensure the quality and precision of its products?
OMNIC's products are crafted with meticulous attention to detail, honed over years of expertise in Italy and Georgia. We employ state-of-the-art manufacturing processes to deliver high-quality, precision-engineered parcel lockers.
What kind of software solutions does OMNIC offer?
OMNIC introduces a cutting-edge 6th Generation Software Ecosystem, which simplifies parcel locker management, enhances user experience, and integrates seamlessly with existing systems, ensuring a smooth operational flow.
What warranty options are available under the OMNIC Care Program?
OMNIC offers an industry-leading warranty that covers metal components for 7 years and electronic components for 1 year, with the option to extend both warranties up to 10 years, ensuring your investment is protected for the long term.
Can OMNIC’s parcel lockers be customized?
Yes, OMNIC offers highly customizable solutions that can be tailored to meet specific needs. Our systems are designed to be flexible, accommodating various operational scales and preferences.
Sviluppare soluzioni self-service innovative
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Julia Lockman
Chief Business DevelopmentOfficer