About us

Intelligent infrastructure, engineered in Italy

OMNIC is an Italian technology company headquartered in Milan, building intelligent infrastructure for real-world operations since 2012. We design, engineer, manufacture and support smart locker networks for Logistics, Retail, Hospitality and Smart Cities, with active operations in 30+ countries across Europe, MENA and Asia. Hardware, firmware, software, deployment and lifecycle support come from one team and are unified by Log OS — our in-house platform that connects devices, operations, data and integrations into one system.

We build intelligent infrastructure that saves people time and keeps operations running

OMNIC is an Italian technology company headquartered in Milan, designing and operating intelligent infrastructure for Logistics, Retail, Hospitality and Smart Cities since 2012. Our expertise covers the full lifecycle — consulting and configuration, engineering and manufacturing, deployment, and long-term operational support.

We work as an Intelligence Partner, not a hardware vendor. Hardware, firmware, software and service come from one team and are connected by Log OS, so the network stays measurable and manageable as it grows — and our clients keep the freedom to run it on their own platform.

30+

Countries with active operations

Patents across Europe and the US

€12M+

Invested in software, data-driven tools and AI

6th gen

Log OS software platform

omnic history

Building intelligent infrastructure since 2012

From the first generation of Italian-designed lockers to the 6th generation of Log OS and networks operating in 30+ countries

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What we do

We take a project from concept to a network that runs every day

R&D center

Designed in Italy is an engineering philosophy here, not a label on the box: structure, intuitiveness and durability decide how every module is built. Our R&D team owns the full stack of the hardware — steel and mechanics, electronics, firmware and the interface the end user touches.

The specifications come from field conditions, not from a catalogue: S350GD+Z high-strength steel with dual-side zinc protection, an 80–100 μm eco powder coat tested over 1,000 hours of salt spray, locks validated across one million cycles, jam-detect with auto-recovery, IP54 as standard and IP65 for demanding environments, dual 5G with eSIM failover, and solar plus UPS autonomy with a cold start under 60 seconds.

The result is a modular platform rather than a catalogue of devices: one engineering and software base, three standard configurations — OMNI Post Core, Pro and Ultra — and project-level customisation of compartment mix, power architecture, authentication, payment, branding and sensors without changing the platform architecture. 45 patents across Europe and the US protect what we build.

Software

Every OMNIC solution runs on Log OS — our in-house platform, now in its sixth generation. Built on a cloud microservice architecture, it supports networks of 10,000+ devices and gives each role its own view of the same network: operators, location owners, logistics companies, e-commerce platforms and end users, across apps, web and the device screen. Over EUR 12,000,000 has been invested in software development, data-driven tools and AI-based operational systems.

Log OS connects devices, orders, analytics, integrations and maintenance in one system: real-time network monitoring, predictive demand and capacity analytics, AI alerts, device health scoring and KPI dashboards. It integrates with WMS, LMS, ERP, TMS, OMS and BI tools — and with other locker networks — through REST/JSON and RabbitMQ APIs, with integration completed in 30 hours. OMNIC is a vendor-unlock company: clients can run our lockers on their own platform, upgrade existing lockers with Log OS, or move to another platform later. The choice stays with them.

Production facilities

OMNIC has 24,000 m² of production facilities that are continuously expanding. The annual volume of lockers produced exceeds 15,000 modules and is expected to reach 30,000 by the end of 2024.

OMNIC Factory is located in Italy near Milan and serves OMNIC’s clients across the E.U. The factory focuses exclusively on producing self-service solutions, allowing the company to offer cutting-edge equipment at the best product-ownership and quality-cost ratio.

OMNIC also has production facilities in Turkey and Georgia, benefiting our clients in MENA and Asia. The manufacturing is 100% solar-powered as a part of OMNIC’s global Sustainability plan, which includes Zero-carbon footprint operations.

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