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Service and Support
It Is All about the Right Type of Service

We care about our clients and products in operation. That is why we developed a wide range of services to offer a turn-key solution.

Turn-key Service
  • Checks by request: a dedicated team of service engineers makes checks of self-service devices in accordance with SLA standards.
  • Product installation: an engineer with set up hardware and software.
  • Product maintenance: we recommend to fulfill maintenance every three months to ensure the smooth operation of self-service devices
  • Product de-installation: just in case you want to change the location where the self-service unit is installed
  • Emergency problem solving: contact our team in case any issues arise and we will be there to solve them
Follow SLA Standards

Our service team works 7 days a week to ensure the highest level of support. Therefore, we have set high SLA standards and follow them strictly