Service and Support
It Is All about the Right Type of Service
We care about our clients and products in operation. That is why we developed a wide range of services to offer a turn-key solution.
- Checks by request: a dedicated team of service engineers makes checks of self-service devices in accordance with SLA standards.
- Product installation: an engineer with set up hardware and software.
- Product maintenance: we recommend to fulfill maintenance every three months to ensure the smooth operation of self-service devices
- Product de-installation: just in case you want to change the location where the self-service unit is installed
- Emergency problem solving: contact our team in case any issues arise and we will be there to solve them
Follow SLA Standards
Our service team works 7 days a week to ensure the highest level of support. Therefore, we have set high SLA standards and follow them strictly